FAQs

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Administration
  • chevron_rightWhat is the breakdown of what we pay in the monthly assessments?
    The breakdown for January 1, 2026-December 31, 2026 is as follows:
    Operational Assessment               $158.58
    Resident Sewer Assessment           $66.42
    TOTAL MONTHLY ASSESSMENT $225.00 (2026 Assessment Rate Change Letter)
     
    The breakdown for November 1, 2025 - December 31, 2025 is as follows:
    Operational Assessment               $150.70  
    Resident Sewer                           $ 66.42
    Sewer                                        $ 9.88 (Reduced Rate split across 2 months. MORE INFO)
    TOTAL MONTHLY ASSESSMENT    $227.00    
     
    The breakdown for October 1, 2025 - October 31, 2025 is as follows:
    Operational Assessment               $150.70  
    Resident Sewer                           $ 70.35
    Sewer                                        $ 15.95 (August and September split across 3 months. MORE INFO)
    TOTAL MONTHLY ASSESSMENT    $237.00    
  • chevron_rightWhere is the onsite Association office located?
    We office out of the Ironwood Room at the Ira A. Fulton Aquatic Center. Generally, we are at the onsite office Monday - Friday, 8 a.m. - 5 p.m. Our hours may vary due to events and programming in the Ironwood Room. Hours are posted in our e-blasts and on our Facebook page.
  • chevron_rightWhen will I receive a bill for my assessments?
    When you closed on your home, the title company collected the prorated balance of assessments for the month in which you closed. They collected two additional months, as well. You will receive a statement about two weeks before your first payment is due.
  • chevron_rightHow do I pay my monthly assessments?
    There are several ways to make your monthly assessments. Please review the options and choose the one that makes the most sense for you and your family. 
  • chevron_rightHow can I get the community e-blast?
    We have a weekly e-blast that includes both management and lifestyle information. If you provided an email address with your information sheet at closing, we will automatically input your email. If you do not start receiving the e-blasts in a few weeks. Please visit the sign-up page to join the community e-blast list. 
  • chevron_rightWhat is included in the monthly assessments?
    The monthly assessment includes all costs to maintain and operate the association, access to all amenities, and sewer service. 
  • chevron_rightWhat are the fees that are collected in connection with the resale of a home?
    There are three different fees that are collected when a home changes hands:
    • Transfer and Disclosure - $382 + $18 fee for electronic delivery through HomewiseDocs. This fee covers all the costs associated with providing the title company with all documents and statements regarding the current owner's account and the setup of the new account. 
    • Community Enhancement Fee - 1/2 of 1% of the sales price of the home. This fee is a one-time fee, paid by the buyer, that is placed into the Community Enhancement Fund to enhance and benefit the community.
    • Prepaid Assessments - Prorated amount for the month of closing plus two additional months of assessments. This is collected from the buyer as it will take several weeks to process all of the closing documents.
  • chevron_rightHow long does it take my payment to process?
    The timing of the posting of payments to accounts depends on the method of payment. We urge residents to take processing times into account when making payments. 
    • Payment through Alliance Association Bank (AAB) - If you make a payment online through AAB via a bank account, your bank will cut an actual paper check and then mail it to the dropbox in Las Vegas for processing. Please allow up to a week for the check to arrive and another few days for processing. This is the same even if payments are set up to automatically be pulled. 
    • Payment by check mailed to dropbox - There will still be up to a week for the check to arrive at the bank and then it will be processed within a couple of days. 
    • Payment left in dropbox at aquatic center - Checks are scanned onsite on Mondays and Fridays. These payments will post to your account on the next business day. 
    • Payment via direct debit - Payments are pulled and posted on or around the 6th of the month. 
  • chevron_rightWhen is my assessment due and when is it late?
    Assessments are due on the 1st of every month. We do have a two week grace period for payments with late fees only incurred after the 15th of the month. If you are going to be late or have any difficulty with payments, please contact the Community Administration at ironwoodcrossing@ccmcnet.com as soon as possible so that we can work with you. 
Amenities
  • chevron_rightHow do I receive a key to the aquatic centers?
    Residents may receive up to four mobile access points per household, with additional access points available upon request. A mobile access point is a digital credential in the Verkada Pass app that allows a mobile device to open the community amenities. Click here for additional information on the Verkada Pass for instructions, updates, and support moving forward.
     
    Amenity Access Form - This form is to request additional mobile access points.
    Key Fob Access Request Form - This form is for residents requesting fobs for a special circumstance. Fob approvals are on a case-by-case basis. 
     
    Rental Property Registration Form - This form is to register a rental property with required information
    Amenity Access Form - Tenants - This form is for tenants to complete for amenity access. This form is to be completed after the rental property registration form is submitted by the owner of the home.
  • chevron_rightCan I reserve the splash pad or a park ramada for a birthday party?
    The ramada at the splash pad is reservable. The splash pad is not reservable and open to the public even if the ramada is rented.
     
    Please submit the online rental request form. Residents must be registered and signed in on the website to submit a rental request.
     
    All park space and other ramadas are first-come, first-serve. Any 3rd party vendors (food truck, bounce house, etc.) on community property are required to provide a Certificate of Insurance. Please see below the requirements and have certificate emailed to Blythe at bwayas@ccmcnet.com. 
     
    Insurance:

    For Vendors doing any work or deliveries on property, a Certificate(s) of Insurance is required with minimal limits as follows:
    • Workers Compensation – Statutory Limits
    • Auto Liability (owned/non-owned)$500,000/$1,000,000 Bodily Injury
    • Commercial General Liability (CGL)$1,000,000 Occurrence
      $1,000,000 Personal Injury
      $1,000,000 Products/Operation
      $1,000,000 General Aggregate
    Please note that we must receive a certificate of insurance listing the property and CCMC as additionally insured and certificate holders. A copy of the declarations page for auto must be included. As a certificate holder, we are notified if policies are changed or canceled, and when renewed, we will automatically receive an updated certificate.

    The additional insured and certificate holder should be Ironwood Crossing Homeowner Association/CCMC. 

    The Certificate Holder should be:
    Ironwood Crossing Homeowner Association/CCMC
    8360 E Via de Ventura, Ste L-100
    Scottsdale, AZ, 85258 
     
  • chevron_rightWhat are the wifi networks & passwords for the pools?
    Ira A. Fulton Aquatic Center:          Network: Ironwood Crossing-Guest     Password: Thisfeelslikehome
     
    Mary Lou Fulton Aquatic Center:     Network: MaryLou 2.4     Password: Aquaticcenter2
     
     
Design Review
Facility Rental
Rules and Regulations
  • chevron_rightWhat are the Town of Queen Creek parking rules?
  • chevron_rightWhat do I do if I see a violation in the community?
    If you see an issue at a home in the community, you may report the violation via our online form under the Homeowner tab. As we do regular inspections within the community, if it is something that can be clearly seen from the street, we find that most times we are aware of it. If we are unaware of it and can witness the violation, we will come out on the next inspection day, take a picture, and issue a violation letter.
     
    If there is an issue that can't be easily witnessed by the association (i.e. a rear yard structure, parking in the granite on the weekend, dogs off-leash, etc.) we do require that the reporting resident provide us with the time and date of the occurrence. Per state law, we need this information for the violation letter and can't act on anonymous complaints. 
     
    To submit a violation or concern, visit here.
  • chevron_rightHow is violation enforcement done in the community?
    The Management team drives the community weekly. Noticeable violations are documented with a picture and a letter is sent to the owner with the picture. If there is an email address on file, the letter is immediately emailed. The resident has 14 days to correct the violation. A re-inspection is done, and if the violation still exists, it is escalated. Fines are assessed after the second letter. We cannot act on anonymous complaints. 
     
    To submit a violation or concern, visit here.
  • chevron_rightHow often do I need to paint my house?
    We ask that residents paint their homes every seven years. Once a home reaches that age, we will send a letter to all owners whose homes were built that year and ask them to submit a submittal form for repainting. If you receive a letter and disagree that your home needs painting, we allow you to provide a letter from a painting contractor stating that the home does not need to be repainted. We will then provide an extension for up to one year and can revisit again once that time frame is up. 
     
    Need to freshen up your wrought iron or boundary wall? Paint Colors are from Sherwin-Williams, or they can be color matched at your preferred paint supplier:
    wrought iron paint – SW 6991: Black Magic; 
    boundary wall paint – SW 6047: Hot Cocoa
     
    SPECIAL PAINT DISCOUNT FOR HOMEOWNERS!
     
    We’re excited to share that homeowners in Ironwood Crossing can now enjoy exclusive discounted rates at Sherwin-Williams! Simply use Account #C7293-7526-1, listed under Ironwood Crossing HOA, to take advantage of this special offer.
     

  • chevron_rightCan we have our own garage sale?
    Though we do have two community garage sales, residents are welcome to hold their own at any time throughout the year. We ask that you refrain from putting signs in the common area and on street signs.
     
    2025
    Spring Community Garage Sale - Saturday, March 15, 2025 from 7 am - 1 pm
    Fall Community Garage Sale - Saturday, November 8, 2025 from 7 am - 1 pm
  • chevron_rightCan I, or my guests, park an RV in the community?
    We do allow for temporary parking of RVs and trailers in the community but only for a period of loading and unloading only. This is generally a period of fewer than 48 hours. This should give our residents time to clean and prep the RVs and to get ready to move it back to storage.
     
    A few other items to note:
    • At no time may someone inhabit the RVs while it is parked at the house.
    • RVs may not be stored as to be visible from the street or neighboring properties. 
    • No major repairs or remodels are to be done onsite. 
    • Sidewalks should remain passable at all times.
    • RVs should not be parked as to block a neighboring driveway or create a safety hazard. 
    • Always email the management team at ironwoodcrossing@ccmcnet.com to let us know when the RV will be brought out so we don't issue a violation when it is temporarily parked. 
    • Courtesy is king. Always be considerate of neighbors when parking in the community. 
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