Amenity Access Upgrade

Important Forms
 
Frequently Asked Questions
 
What is changing with the amenity access system?
We are launching a new access system at both aquatic centers. This upgrade will make getting into the facilities easier and more secure for our residents.
 
How many mobile access points can my household receive?
Each household can receive up to four free mobile phone access points. These are only for Ironwood Crossing homeowners and the people who live in the home. If you need more, an additional request form will be available.
 
What happens to the blue amenity fobs?
Once the new system is live, the blue fobs will no longer work. You do not need to return them to the office.
 
Is the new mobile system easy to use?
Very. Once you are signed in, you do not have to open the app or do anything extra. As long as you have your phone with you, the doors will automatically unlock when you are within a few feet of the entrance. It is seamless, quick, and great for anyone who prefers a simpler experience.
 
Will I get instructions on how to set it up?
Yes. Full instructions for using the amenities through the Verkada mobile app will be sent out by the end of the week.
 
How do I request access fobs if I don't have a smartphone?
Please complete the Key Fob Access Request Form above and wait for further instructions.
 
 
When will the system be ready?
We are in the final stages of preparation. Thank you for your patience while we complete the last steps.
 
Please take a moment to watch this short video and it gives a quick overview of how the mobile access works.